Privacy Policy
Last updated: June 8, 2026
ArtCert ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Services").
1. Information We Collect
1.1 Personal Information
When you use our Services, we may collect the following personal information:
- Contact Information: Your name, email address, phone number, and other contact details.
- Account Information: Your username, password (hashed), and account preferences.
- Artwork Information: Details about artworks you create certificates for, including titles, descriptions, images, and provenance information.
- Identity Verification: Documents submitted for artist or institution verification, such as identification documents.
1.2 Usage Data
We automatically collect information about how you interact with our Services:
- Device information (device type, operating system, browser type)
- IP address and location information
- Usage patterns and interactions with the Services
- Access logs and clickstream data
2. How We Use Your Information
We use your information to:
- Provide and maintain our Services
- Create and manage artwork certificates
- Verify user identities and prevent fraud
- Communicate with you about your account and Services
- Improve our Services through analytics and user feedback
- Ensure the security and integrity of our platform
3. Data Sharing and Disclosure
We may share your information in the following circumstances:
- With Your Consent: When you explicitly authorize us to share your information.
- Service Providers: With third-party service providers who assist us in operating our Services, subject to confidentiality agreements.
- Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Opt-out of marketing communications
- Data portability
To exercise these rights, please contact us at info@artcert.com.
6. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our Services after any changes constitutes your acceptance of the new policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@artcert.com